Shipping & Terms
Processing & Shipping
I take great care in crafting and packaging each order to ensure freshness and quality. Because my products are made in small batches and packaged upon order, please allow time for careful preparation.
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Processing Time: Orders are typically processed within 1-3 business days before shipping. Business days are as following: Monday-Friday except holidays.
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Shipping Time:
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U.S. Orders: Estimated delivery in 3-7 business days after processing.
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International Orders: Not offered at this time - coming soon!
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Shipping Carriers: I ship via USPS and UPS
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Shipping Costs: Calculated at checkout based on order weight and location.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking updates to appear.
Lost, Delayed, or Damaged Packages
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If your package is lost or delayed, check the tracking details and contact the carrier first.
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If your package arrives damaged, please email nessysnestllc@gmail.com with your order number and photos within 7 days of delivery.
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I am not responsible for lost, stolen, or undelivered packages but will assist as much as possible.
International Orders & Customs
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Buyers are responsible for any customs fees, duties, or import taxes imposed by their country.
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Customs delays are beyond my control. Please check your country’s regulations before ordering.
Returns & Exchanges
Due to the nature of my handcrafted products, I do not accept returns or exchanges for hygiene and safety reasons. However, if there is an issue with your order, please reach out within 7 days of delivery, and I’ll be happy to assist.
Terms & Conditions
Product Use & Disclaimer
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My products are made with natural, non-toxic ingredients, but individual sensitivities may occur. Please perform a patch test before full use.
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These products are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare provider if you are pregnant, nursing, or have medical concerns.
Order Changes & Cancellations
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Cancellations: Orders can be canceled within 12 hours of purchase. After that, they are already in processing and cannot be canceled.
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Address Changes: Please ensure your shipping address is correct before completing your order. I am not responsible for orders shipped to incorrect addresses.
Intellectual Property
All content, product descriptions, and images on this website are the property of Nessy's Nest LLC and may not be copied, distributed, or used without permission